What Chartered Status Means For Our Staff
Not only does holding CII Chartered Broker status have an effect on why our clients choose us as their broker, it also has ramifications for our staff.
For further information about Bartlett please contact our team on 0845 605 4155 or email mail@bartlettgroup.com
See below for some staff testimonials on how having Chartered Broker Status affects them:
'I have recently joined Bartlett and the fact that they hold chartered status as a company was a big draw for me. I knew that the company already had a great reputation within the industry, and the chartered status is testament to that.'
Richard Taylor, Client Relationship Director, Global Business Insurance Division
'Chartered status gives me something to reassure clients with, it's evidence that we will deliver all we promise from initial service through to handling claims in the most professional and efficient manner. We were recently appointed to act for a client for whom our Chartered Status was an important part of their decision.'
Ian Roberts, Major Account Director, Corporate Risk Division
'Being a chartered broker also lets clients know that there aren't just a couple of account handlers who can help, every single one of us works to the highest level, which means that whoever clients speak to, they will always get the expert help and advice they need.'
Richard Parkin, Senior Broker, Corporate Risks Division
'A big advantage of working for a chartered firm like Bartlett is the knowledge that they are the best in the industry. I feel proud that I work for and represent such a highly-recognised company.'
Sharon Ramsden, Account Handler, Commercial Services
Holding Chartered Broker status has also helped with our recruitment, ensuring that we attract the highest calibre of staff:
'"Multi-national broker Bartlett Group was at the forefront of maintaining the insurance industry's almost unquenchable thirst for business development team players. The company, formed in 1940, added Eddie Townsend to its roster. Mr. Townsend has 24 years' experience in general insurance, most recently at Ace Europe as national sales manager.
In the industry there remains scepticism about Chartered status. Proponents like Insurance Age have long advocated that, as much as it can help the bottom line, it should also be viewed as building team morale and a broker's ability to recruit. So we were pleased to hear one quote in particular sing out. Mr Townsend said: "Bartlett is a highly respected broker within the industry with a huge array of skilled people. The fact that Bartlett holds Chartered Insurance Broker status reinforced this for me and attracted me to the Group." '
Insurance Age, June 2011
How CII Chartered Broker status affects our clients
View our Chartered Status video, featuring Ian Roberts, Major Client Director at Bartlett
Bartlett & Company Ltd services:
- Associated downloads:
- Bartlett Chartered Insurance Broker Status