Claims & Risk Advisory

Our dedicated Claims Division brings together over 230 years of combined experience.

About us

Support Beyond the Insurance Policy

At Bartlett, we believe the true value of an insurance partner is measured when challenges arise. Our claims and risk advisory approach is designed to help clients navigate complex situations, improve outcomes, and reduce long-term risk exposure. We stay actively involved throughout the process — advocating for our clients and helping them make informed decisions when it matters most.

Managing a claim can be disruptive and time-sensitive. Bartlett works alongside clients, carriers, adjusters, and legal counsel to help drive communication, accountability, and resolution. Our support includes:

Why Bartlett

A proactive partnership

We work closely with clients throughout the policy period — not just at renewal. By staying engaged with operations, claims activity, and changing business exposures, we help clients make proactive decisions rather than reactive ones.

Our advisory approach focuses on identifying exposures, strengthening program structure, and helping clients reduce the total cost of risk over time. Areas of support include:

230

combined years of experience

2,100+

Claims settled in 2024/25

$21m

Paid out by insurers in 2024/25

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